Always welcome.
I truly hope that you will be happy with your purchase. If for some reason you are not happy with your items / service for any reason, please contact us with the problem before leaving a feedback (I strive for continuous improvements). You can return the product and ask for refunds. If there is a damage in transit, a pic will help you to get either refunds or a new item. I cannot be happy if my customer is not happy, ultimately I want you to be my friend than a customer..
Shipping charges are not refundable, sorry...
If you wish to cancel transaction (before the order was made and sent) – Yes possible - please note - that there is non-refundable 10%.
Lost Packages:
Package is considered as lost if it doesn't come within 1.5 month from posting date. We would resend the same items to you or refund the full amount of order - you choose the best option for you.
